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      <image:title>Home</image:title>
      <image:caption>Promote safety. Improve crisis outcomes. Effective oversight. Compassionate and evidence-based response to mental health crisis situations.</image:caption>
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      <image:title>Home - Make it stand out</image:title>
      <image:caption>Ontario Ministry of Health and Long Term Care Health Technologies Fund</image:caption>
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      <image:caption>National Research Council Canada Industrial Research Assistance Program</image:caption>
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      <image:title>Home - Pre-Response Safety Briefing</image:title>
      <image:caption>Prior to establishing contact with a person in crisis, responders review a brief synopsis of critical safety factors including de-escalation techniques, any known triggers and contextual information compiled from previous contact.</image:caption>
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      <image:title>Home - Mental Health Risk Screener</image:title>
      <image:caption>Responders complete a digitized version of the interRAI™ Brief Mental Health Screener (BMHS). The BMHS provides rapid on-scene evaluation of risk and uses clinically validated algorithms to assist in evaluating risk of harm and determining appropriate outcomes. www.interRAI.org.</image:caption>
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      <image:title>Home - Inter-Agency Communication</image:title>
      <image:caption>Secure community networks facilitate wireless transmission of on scene observations to hospital, community mental health and other partner agencies. Advanced notification prior to hospital transport facilitates improved transfer of care.</image:caption>
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      <image:title>Home - Reporting and Analytics</image:title>
      <image:caption>Real-time access to de-identified aggregate response data via secure analytics portal and automated reporting. Provides timely access to key metrics and insights for agency leadership, community partners and policy makers.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Home - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <lastmod>2024-04-11</lastmod>
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    <lastmod>2022-06-02</lastmod>
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      <image:title>Program Benefits - Increase Safety</image:title>
      <image:caption>The safety of a person with unmanaged mental health challenges in acute crisis and the safety of first responders and involved healthcare personnel is paramount. Prior to establishing contact with a person in crisis, first responders are presented with a Pre-Response Safety Briefing summarizing care considerations, any known de-escalation tactics and other safety factors compiled from previous jurisdictional contact. In situations where an individual requires transportation to a hospital, acute crisis facility or detention centre, a summary of on-scene observations and safety considerations is automatically generated and securely transmitted prior to arrival.</image:caption>
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      <image:title>Program Benefits - Improve Crisis Outcomes - Improve Crisis Outcomes</image:title>
      <image:caption>A community-centric approach focuses collaborative efforts on achieving the best possible outcomes for a person in acute crisis. First responders are supported in identifying the most appropriate outcomes for a person in crisis, balancing risk management with evidence-informed decision making. Standardized data collection and the use of clinical language improves the transition of care via automatically-generated PDF summaries. Barriers to accessing care or follow-up services are reduced via secure digital community networks.</image:caption>
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    <lastmod>2022-06-06</lastmod>
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      <image:title>Program Benefits - Effective Oversight - Effective Oversight</image:title>
      <image:caption>Access to anonymized aggregate outcomes data in real-time supports agency leadership and policy makers. Standardized data collection provides more seamless access to outcomes data minimizing manual spreadsheet -based analysis. All anonymized data can be accessed via bulk .csv download, secure web analytics portal, automated monthly reporting for agency leadership and larger format summary reports. Quality Assurance and Professional Standards personnel have greater access to decision-making data supporting improve oversight.</image:caption>
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